User Experience Research for SaaS Product
Conducting UX research to enhance a software product.

Muligheden
Project Goals
SaaS Innovations wanted to improve their software's user experience based on user feedback and behavior analysis.


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Hvad vi gjorde
Research Methodology
We conducted user interviews, usability testing, and surveys to gather insights that informed design improvements.
Udfaldet
Impact
The enhancements led to a 40% increase in user satisfaction and a decrease in support requests, demonstrating the effectiveness of our research.


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John Doe
Software Engineer