User Experience Research for SaaS Product

Conducting UX research to enhance a software product.
AI
Klient
SaaS Innovations
Dato
October 5, 2023
Serviceydelse
User Experience Research

Muligheden

Project Goals

SaaS Innovations wanted to improve their software's user experience based on user feedback and behavior analysis.

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Hvad vi gjorde

Research Methodology

We conducted user interviews, usability testing, and surveys to gather insights that informed design improvements.

Udfaldet

Impact

The enhancements led to a 40% increase in user satisfaction and a decrease in support requests, demonstrating the effectiveness of our research.

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